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Do you ever end up
with a client that you just know that you not going to
close the sale on??
I had this client named Mike
T. and I had spent about an hour on him already. We had figured
out that his family would need $350,000 if he didn't come home
tomorrow. He had agreed with this amount. I came up with a good
price, which I can't remember; I think it was about $100.00 a
month.
He told me
that he knew he needed $350,000 worth of coverage, but he just
could not afford it right now.
This guy was
not a poor client; he had a brand new bass boat in his front
yard and lived in a really nice home. So I thought he just
rather spend his money on other things and thought he would
just wait until later to buy the insurance that he knew that he
needed.
Now I'm going
to tell you how I closed the sale.
Whenever you
know that you are not going to make the sale it is okay to make
the client mad. What do you have to lose at this point?
Sometimes by making him mad you can the truth out of him and
then overcome his objections.
I thought
about attacking him on the fact that I thought he could afford
the insurance or asking him if he really loved his family. But
I didn't do this with this client. I remember a trick that my
father had taught me.
I told Mike
that I wanted to talk about some facts.
Mike the fact
is that in 5 mins I'm leaving this house. The fact is that you
need $350,000 worth of insurance coverage today and you have
agreed to this already. The fact is that it cost $100.00 a
month for this coverage.
I want to help
you make the wisest decision today.
I took a sheet
of paper. On one side of the sheet I wrote $350,000 and on the
other side I wrote $100.00. I tore the paper in half in front
of him.
In 5 mins the
fact is that I'm leaving with one of these two sheets of paper.
I'm either walking out the door with $350,000 and leaving you
with your $100.00 or I'm walking out the door with your $100.00
and leaving you with the $350,000 worth of coverage. These are
the facts.
Which is the
wisest decision that you could make today? I know you love your
family and want to make sure they are protected today in case
something ever happens to you. Mike I know $100.00 is a lot of
money, but don't you think your family is worth it and you will
sleep better tonight knowing that your family is fully
protected.
He went and
got his check book and wrote me the check.
Mike you made
the wisest decision today, and I thank you.
I got two more
referrals from Mike and I left with his check in my pocket and
one hell of a sales story to tell.
I have used
this method a couple of times on clients. Most of the time it
works on them.
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